ESG Case Study

Fostering Inclusion at Echo

Over the past few years, the Company has made investments in diversity, equity, and inclusion (DEI), in an effort to improve corporate culture and make Echo a more attractive employer.

Doug Waggoner

Doug Waggoner

Chief Executive Officer

“At Echo, we leverage and innovate our technology to support our clients and carriers. This is only possible because our dedicated employees bring their unique and diverse perspectives to work every day. Our culture is the cornerstone of our success and supporting our DEI efforts is key to continuing our leadership in the industry. When we talk about our values, including ‘Carry the Load Together’ and ‘Bring Your Own,’ we truly mean it. We continue to thrive because of the inclusive, supportive, and enjoyable culture we have created for our employees to do their best work.”

Echo knows that its people are key: they build the technology platform and relationships that drive the business forward. The Company wants to attract and retain the best and brightest talent to deliver world class supply chain management services to customers. Over the past few years, the Company has made investments in diversity, equity, and inclusion (DEI), in an effort to improve corporate culture and make Echo a more attractive employer.

In 2022, Echo’s Head of Diversity, Equity, and Inclusion launched the company’s R.I.D.E. framework to guide DEI governance and strategy. R.I.D.E. stands for Results through Diversity, Equity, and Inclusion. In just one year, the Company saw meaningful progress across each pillar of the R.I.D.E. framework:

Results: Developed governance model to manage DEI strategy and include DEI-related questions in annual employee engagement survey, and initiated DEI reporting for all business units.

Inclusion: Introduced Inclusive Leadership training, launched DrivE-In Movie Discussions and Viewpoints external speaker series, and enhanced unconscious bias training.

Diversity: Refined Diversity recruiting plan, expanded diversity sourcing, and integrated DEI into Echo employer branding.

Equity: Participated in McKinsey/LeanIn Women in the Workforce Study to benchmark our talent pipeline, policies, and benefits.

Echo utilizes a data-driven approach to measure progress against the goals set forth in the R.I.D.E. framework. As the Company looks to the future, it is focusing on building a robust supplier diversity program, designing an approach to supply chain talent as inclusive as its approach to in-house talent.

It should not be assumed that the investment above was or will be profitable. Please see “LEGAL” page for important information regarding this content.

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